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July 20, 2010 / suzannabrain

The Global Brain and Video

Stinnett drawing of a brain neuron

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Video has taken roots as a major form of marketing, educational material, and entertainment. Even for people who still have only a static website as their “calling card” on the web, hosting an appropriate video on that site can quickly increase page views.

On This Extra Day, I am talking about my experience with several learning curves. Video is the big one. If you’re thinking about getting video onto your site, come share your questions and experiences.

Share your YouTube favorites too!

Suzanna

April 8, 2010 / suzannabrain

Make your website shine with spotless content

squeegee clearing suds off a window

Your content has to sparkle!

Are you confident that your blog or website content is really doing its job? Do your friends or peers send you short little emails about a grammar or spelling error they found? Well, they’re not the ones you should be worrying about. What counts is that visitors to your site find a thoroughly proofread site which is compelling and visually appropriate.

Some companies can afford thousands or more to put their websites through state-of-the-art brain science filters, but most small businesses are not in that ball park. What you really need is someone with a laser-focused eye and solid web marketing knowledge who can comb your web pages and give you a list of corrections. Take a breath. I’m here to help you.

I provide website audits which include content proofreading and visual analysis to individuals and companies who want to be completely confident with what they present to the world.

You can see the whole story here on my Services page. Below is a description of the service I am offering this spring:

Website Audit, Content Proofing and Visual Analysis Service:
Home Page plus up to 5 linked pages on the same site – $175.00
(You may specify the pages)

Catches typos, grammar errors and visual flaws.
Relates the visual flow of your site in story form.
Includes comments on branding.
Gives you an action plan for correction.
Provides you with the complete confidence of an error-free website.

Proofing and Visual Analysis for E-books and White Papers
Contact me for an estimate. My email is: SuzannaStinnett@gmail.com.

Suzanna Stinnett
25 years of catching typos
Making the web a safer place for the English language

See you on the web!

February 7, 2010 / suzannabrain

Are you losing readers with second-rate content?

Nothing kills a budding blog faster than second-rate content. That’s when there are typos, grammar errors, and a complete failure to make the post web-friendly. I call that “brain-friendly,” because we can’t help the fact that our brains don’t want to scan long lines of text on a computer screen. There are special formatting needs for blogging which make all the difference to the reader, even if they don’t realize it.

Stacy’s troubled blog life

Stacy has a blog about restoring historic homes. Her niche is well-defined, which is a very good starting point for a successful blog. She grew up in a historic area of Boston, has restored three homes herself, and she’s enthusiastic and knowledgeable about architecture, restoration, and the challenges restorers face. She’s the perfect person to write this blog.

Here comes the trouble

But we’ve got some problems. Like almost every blogger out there, Stacy is an average writer and, worse, she is an average proofreader. Besides those issues, Stacy does not know how to format her posts for web readability.

She writes carefully and lovingly, about interesting topics relevant to her audience. But she is producing second-rate content.

Her poor readers are subjected to spelling errors, grammar errors, and long lines of type with no white space.

Your brain is the issue

No matter how great your content is, if it is not brain-friendly, it will not produce the results you want. Your reader’s finger is on the click-trigger, just itching to go to the next place. Don’t give them a reason to leave your site.

Publish first-rate content – or lose your audience.

So how do you know when you’ve got second-rate content?

Clue #1: You have never worked with a professional proofreader or editor.

Solution: Most bloggers can’t hire an editor for every post, and neither can Stacy. But what you can do is have a professional web editor go over your site and point out your most common errors. If you are serious about attracting an audience, consider a one-time consult. Take the proofing corrections and the web readability suggestions seriously. Learn from this consult, and watch out for the mistakes you make most often.

Clue #2: You are unaware of the basics for web readability.

Solution: This one you should be able to learn on your own. Take a good long look at some of the most popular and well-read blogs. Look at how Brian Clark shapes his posts on Copyblogger. Check out the white space — lots of white space!! This is one of the basics of a brain-friendly post. A good rule of thumb is to keep your posts under about 500 words, shorter is better. Use bold headlines over some of the key paragraphs. Keep looking at posts on successful blogs. Compare and note how yours is different.

Clue #3: Readers leave after 30 seconds

You can see from your site’s analytics (you’re using analytics, right?) that people leave after 30 seconds. Long enough to start reading — and to be turned off by the poorly edited content and unreadable formatting. Darn!

What you can do about it

So, are you thinking you’d like to make your site more readable for your adoring audience?

Get a blog assessment

Here’s one option. Send me your website or blogsite URL, and a short note telling me what your goals are for your site. I’ll look it over, and let you know if I could help you with a blog assessment. (Not all sites are appropriate for my service.)

Another option: If you are ruminating on an idea for a blog or online business, I might be able to give you an action plan for that. In this case, you can tell me what type of business you’re thinking about (and no need to reveal any details that you feel are still proprietary, just be general). Then, tell me what you consider your skill level to be where social media and blogging are concerned. I’ll let you know if I can give you a productive assessment and action plan.

Typical assessments include proofing issues, necessary skills, appropriate tools to use and learn, and an overview of how readers view your site. Assessment with action plan is $175.00.

Send your URL and email to: suzannastinnett@gmail.com

Time for FIRST RATE content!!

To your best outcome,

Suzanna

About Suzanna’s proofreading:

Suzanna Stinnett is a gifted proofreader with over 25 years of medical and copy proofing under her belt. She’s a “finder” – she can find lost things, hidden things, and the tiniest disparity in a pattern. She has studied web readability for the past decade and applied these concepts to her own blogs and published material. Her other accomplishments include her book, “Little Shifts,” published by Sourcebooks, and over 400 articles on the web. Suzanna founded the Bay Area Bloggers Society to help people learn in their local community and solve the isolation of blogging. She also teaches workshops on web marketing and tools, consults privately, travels and speaks on the new culture of creatives, and is working on her next book, “Cloud Alchemy,” based on her manifesto.

People who work with Suzanna say:

“Suzanna explains everything in such a personal, easy to understand way. In the middle of her live workshop, I suddenly realized I was feeling excited rather than overwhelmed, and I left feeling empowered to begin my blog!” Abba Anderson, LAc, CCHT, MSOM

“I thought I had great content for my upcoming blog. I am so glad I turned it over to Suzanna before I went any further — she helped me see how to work with blog formats, which actually make my writing much more clear and give me a structure to work with. She’s a creative and focused professional, and her contribution to my process was priceless.” Barbara V.M., Santa Rosa


January 29, 2010 / suzannabrain

Eight questions to ask before hiring a web professional

Modern marketing is a collaboration between businesses and their clientele.

The web professional must be able to take your vision and plug it into this powerful exponential juice. Today, a traditionally trained marketer may not know how these tools work. They are widely used and now come with statistical proof of effectiveness, yet still so new that many businesses and marketing people are not using them effectively.

Here are eight questions to consider when you start looking for that perfect person to light your path into modern media:

1. DO YOU BLOG?
Ask to see their blog content. Evaluate the blog based on how it makes you feel. Is it easily accessed? Does the content make you feel at home? This tells you if the web professional has a good grasp of first-rate content. You should be able to see it on their own blog. In the absence of a blog, a marketer should be able to explain to you how blogs are used and evaluate whether or not your business would benefit from blogging. However, your best choice will be a person who has at least a few months of first-hand blogging experience.

2. DO YOU UNDERSTAND TWITTER?
Cutting-edge web professionals use Twitter. The reason for this is that Twitter is actually an efficiency tool which provides some of the best collaborative marketing now available. However, your web expert should be able to show you how they use Twitter to build relationships. If they are only using it to post ads, they are missing the fundamental usefulness of this tool. They will recommend that you learn to use this tool yourself, and will offer to teach you how. Even if you opt not to use Twitter at this time, a competent web professional knows its value.

3. DO YOU STRATEGIZE OR ONLY TEACH TOOLS?
They understand the foundation of traditional marketing remains as relationship building, and that social media is a tool to use within an overall strategy. Tools such as LinkedIn and Facebook are useful, but they are not a “marketing plan.” They should be able to talk to you about the bigger picture.

4. ARE YOU REALISTIC ABOUT TIME FRAMES?
They know that relationship building takes time, and they do not claim instant results. You will need several weeks at the very least to begin establishing yourself as a trusted provider on the web. If you see claims such as “quickly and easily become an industry expert,” for example, be cautious.

5. DO YOU REFER TO YOURSELF AS AN “EXPERT?”
A professional web consultant does not call herself a guru. Even saying you are an “expert” is tricky, since these tools are too new and too diverse for anyone to be an expert. New entities have sprung up to “certify” people in social media. Often, those who pay to become certified are the least experienced in actually employing these tools. Be cautious if you see these self-applied titles. As you can see on this website, for example, I call myself a “collaborative marketing strategist.” And then I promptly explain to you what I mean by that. You will see many new and different titles. That’s fine, as long as the words in that title make some sense and are thoroughly explained.

6. ARE YOU IN THE GAME?
Does your web professional have any information products of her own? If you can look at a report, digital guide, book, or series of educational videos, for example, you know that this person has spent considerable time with the communication tools. Ask to look at any educational products they offer.

Take a good look at the product — your future content will have the same “glow” — or lack of it. Is it easy to understand? Is it free of typos?

An alternative to this is the scope of their blog content: Do you find interesting educational elements in their blog? Do they offer graphs, statistics, or good links to other authorities?

7. DO YOU UNDERSTAND BRANDING?
Branding is another essential for being recognized amidst the ocean of options online. It’s not complicated. Your brand may come from your own distinct voice through your content. It may be enhanced by a simple logo or even a photograph. Two lines of color can be a brand.

The important thing is that your web professional can speak to some of your branding elements, keeping that aspect on the table. You may need a branding professional outside of what your web professional offers. Your web professional should also be able to recognize that need.

What does the web professional’s brand look like? You don’t have to give it a grade, just pay attention to see if you are comfortable with their presentation. A brand is a person’s style. How does it feel?

8. CAN YOU SPEAK MY LANGUAGE?
Make sure that you can understand what your web professional is talking about. She should be able to make you comfortable with the language of the web, offer some insight, and understand your level of skills. This compatibility is critical to a good outcome.

Paying attention to these eight points should get you in the ballpark of a competent modern web professional.

Suzanna Stinnett

Tip: Did you know you can use Twitter.com as an excellent search tool? You might try it first to see how web professionals share their knowledge and collaborate. Just go on the web to search.twitter.com, and in the search field, type: social media professional. That’s a good start to see some of the conversation being shared on Twitter. You can also try other searches such as “blog content services,” and “the conversation.”